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CLARK’S HARDWARE: OUR STORY

In 1845, John L. Clark opened Clark’s Farm Supplies in Ellicott City, Maryland. Little did he know that seven generations of Clark’s later, his hardware store legacy would live on as Clark’s ACE Hardware, still located in Ellicott City and now the 3rd oldest family hardware store in America.

What has sustained Clark’s in over 170 years in the business is a strong family work ethic, a total dedication to customer service, adapting quickly to changes in the hardware business and the ability to adopt new technology. In fact, Margaret Clark, the store’s 7th generation owner, is quick to point out that her father, Andy Clark, established a computerized inventory system in the 1980’s long before anyone was leveraging the advantages of this technology. This system helped Clark’s track inventory, recognize consumer trends, and sustain the store’s position as an industry leader. Today, Margaret Clark leverages the latest technology to ensure that Clark’s hardware is stocked with the products that her customers need.

COMMUNITY INVOLVEMENT
& COMMITMENT

However, the real strength of Clark’s still rests with the family’s commitment to customer service and the local community. This can be seen in their support of local organizations, from schools to historical societies.

During the Coronavirus crisis, Clark’s has been donating masks to the homeless and low income areas. They are committed to donating one mask for each one sold in the store. In partnership with VersaTech, Clark’s has been dropping off supplies to Howard County General Hospital, Johns Hopkins Medicine. They have donated $18,000 of medical gear including 300 chemical splash goggles, 269 Heavy Duty face shields, 194 half-face P95/P100 respirators, replacement filters, and Purell.

KNOWLEDGEABLE, ACCESSIBLE
CUSTOMER SUPPORT

This dedication also can be witnessed daily in the way the Clark’s hardware team interacts with their customers. Getting sound, professional advice at one of the big box hardware stores can be a challenge. But not at Clark’s where easy to understand professional advice is doled out daily to customers.

Information and expert guidance are part of the conversation with every customer. This is the big difference, setting Clark’s apart from their big box competitors. Family owned and operated businesses treat their customers like family. Something generations of Clark’s Hardware customers already appreciate.

MARGARET CLARK, THE 7TH GENERATION OF CLARK’S HARDWARE, TAKES THE HELM

In 1845, John L. Clark opened Clark’s Farm Supplies in Ellicott City, Maryland. Little did he know that seven generations of Clark’s later, his hardware store legacy would live on as Clark’s ACE Hardware, still located in Ellicott City and now the 3rd oldest family hardware store in America.

What has sustained Clark’s in over 170 years in the business is a strong family work ethic, a total dedication to customer service, adapting quickly to changes in the hardware business and the ability to adopt new technology. In fact, Margaret Clark, the store’s 7th generation owner, is quick to point out that her father, Andy Clark, established a computerized inventory system in the 1980’s long before anyone was leveraging the advantages of this technology. This system helped Clark’s track inventory, recognize consumer trends, and sustain the store’s position as an industry leader. Today, Margaret Clark leverages the latest technology to ensure that Clark’s hardware is stocked with the products that her customers need.

AMERICA’S TOP BRANDS
SERVICES
COMMUNITY
CAREERS
AMERICA’S TOP BRANDS
SERVICES
COMMUNITY
CAREERS